Every lead answered.
Every client booked.
Olivia gives your agency AI voice and SMS agents that pick up in seconds, follow up for days, and book straight into each client's calendar — around the clock.
- Voice + SMS agents
- Books into GoHighLevel, Cliniko, Calendly & more
- Multi-client by design
Contact Rate
73%
+12%
Booking Rate
34%
+8%
Total Calls
1,247
+186
Cost / Call
$0.42
-18%
Calls this week
Example call: Olivia answers a new lead within seconds, qualifies them, and books an appointment into the client's calendar.
Runs on proven infrastructure
Twilio
GoHighLevel
Google Calendar
StripeThe problem
You win the lead.
Then the clock starts.
Your agency already generates the demand. What happens in the next five minutes decides whether it turns into revenue — and at multi-client scale, those five minutes are exactly where things fall apart.
Speed-to-lead breaks first
Every hour a lead sits uncalled, the odds of ever reaching them collapse. Manual dialing queues don't answer at 9 PM — or 45 seconds after the form comes in.
Follow-up stops — or double-sends
Across hundreds of leads and a dozen campaigns, human follow-up either goes quiet or gets embarrassing. Nights, weekends, and no-shows slip straight through.
Proving ROI eats your afternoon
Bookings scatter across six different calendars and CRMs. When a client asks what you actually booked this month, the answer shouldn't take a spreadsheet session.
The platform
One workspace.
An entire AI front office.
Voice, text, automation, booking, and reporting — built as one system, isolated per client, and managed by your agency from a single dashboard.
AI voice agents that close the loop
Inbound and outbound agents qualify leads and book confirmed appointments live on the call — then log the recording, transcript, AI summary, sentiment, and outcome for every single conversation. “Call me back Tuesday at 3” actually happens.
AI texting on 8 channels
Humanized pacing, trigger-word routing, and one realtime inbox — with a per-thread AI on/off switch so your team is always one click from taking over.
Automation built around AI
A drag-and-drop canvas with 16 node types and 7 real-time triggers. Dialing plans escalate across retries; SMS drips stop the instant a lead replies.
Books into your client's stack
Six calendar & CRM integrations behind one booking engine — the same agent books a clinic on Cliniko and a local business on GoHighLevel. No migration, no double-booking.
- GoHighLevel
- Google Calendar
Cliniko
HubSpot
Calendly- REST API + webhooks
Multi-client, with guardrails
Isolated client workspaces you can clone, client-portal seats that see only their own numbers — and compliance enforced by the platform, not the prompt.
- Quiet hours — in each lead's own timezone
- Rolling 24h contact caps per channel
- Agency-set daily spend cap
- 5 roles · 17-permission access matrix
Reporting you can put in front of clients
Eight headline KPIs down to cost per booked call, funnels, heatmaps, and a one-click client-ready Excel export — with test calls and voicemail pickups excluded from every number. Every call keeps its recording, transcript, and outcome.
Pick-up rate
73%
Booking rate
34%
Cost / booked call
$4.12
Appointments
89
Results
Agencies run their
front office on Olivia.
3x
More appointments booked vs manual outreach
80%
Reduction in cost per qualified lead
<2min
Average time to qualify and book a lead
24/7
Agents answer nights, weekends, holidays
Speed-to-lead used to be our weakest metric. Now every form fill gets a call in under a minute — including the ones that come in at 11 PM.
Placeholder — agency founder
Lead generation, local services
We stopped dreading the monthly reporting call. The dashboard is client-ready, and the Excel export answers questions before they're asked.
Placeholder — head of operations
Multi-location clinics
The part nobody believes until they see it: a lead texts 'call me', and two minutes later the AI is on the phone booking them in.
Placeholder — performance marketer
Appointment-based businesses
Cloning a proven client setup is the feature I didn't know I needed. New client onboarding went from a week of config to an afternoon.
Placeholder — agency owner
GoHighLevel agencies
Quiet hours and spend caps meant we could hand it a 12,000-lead reactivation list without babysitting it overnight.
Placeholder — growth lead
Database reactivation
Our reps stopped playing phone tag. The AI books, reschedules, and logs everything — the team just shows up to the calendar.
Placeholder — sales director
Home services
How it works
Live for a new client
in four steps.
Set it up once per client — or clone a setup that already works. Olivia handles the rest.
Create the client workspace — or clone a proven one — connect their calendar and CRM (GoHighLevel, Google Calendar, Cliniko, HubSpot, Calendly), and bring in leads via CSV or a direct contact pull.
Contact Rate
73%
+12%
Booking Rate
34%
+8%
Total Calls
1,247
+186
Cost / Call
$0.42
-18%
Calls this week
Set up voice and SMS agents: pick the voice and language, tune the script with versioned prompts, set booking modes, and wire guardrails like quiet hours and daily contact caps.
Drag and drop calls, texts, waits, and AI decisions on the workflow canvas. Dialing plans escalate across retries; SMS sequences stop the instant a lead replies.
New Lead → Qualify → Book
QA with in-browser test calls and a chat sandbox before anything reaches a real lead. Then watch bookings land on the unified calendar — and export client-ready reports in one click.
Sarah Mitchell
+1 (555) 234-5678
Olivia Agent
Hi Sarah, this is Olivia calling from Apex Marketing. Do you have a moment to discuss your marketing goals?
Sarah M.
Oh yes, I've been looking into digital marketing for my practice.
Olivia Agent
Great! I'd love to learn more. What's your primary goal — more patients, better retention, or both?
Sarah M.
Definitely more new patients. We have capacity but not enough leads.
Pricing
Early access,
priced for partners.
Olivia is usage-based, not seat-based: you pay for the calls and texts your agents actually make, capped by budgets you control per client. We'll scope it to your roster on the demo.
- AI voice + SMS agents for every client you manage
- Visual workflow automation, reactivation campaigns, and callbacks
- Usage-based pricing — you set per-client spend caps
- Automated monthly invoicing via Stripe
- Per-client usage breakdown for painless rebilling
- Onboarding in batches, with hands-on setup support
Early access program
See it run on one of
your real clients.
Bring a client to the demo. We'll walk the exact setup — agents, workflows, calendar — and give you honest numbers on what it would cost to run.
Book a demoNo long-term contract · Onboarding in batches
FAQ
Common
questions.
The details agencies ask about before putting Olivia in front of their clients.
Marketing agencies that manage lead generation and appointment setting for multiple clients — local services, clinics, coaches, and B2B sales teams. Olivia is particularly strong for agencies on GoHighLevel, but books into Google Calendar, Cliniko, HubSpot, and Calendly too, and works with any stack via the REST API and webhooks.
No switching. One booking engine covers GoHighLevel (OAuth or private API key), Google Calendar, Cliniko, HubSpot, and Calendly. The AI books, reschedules, and cancels directly on the client's real calendar, and a verification guard re-checks slot availability right before booking so it never invents or double-books a time.
Olivia uses Retell AI for natural, human-like conversations, with voices from providers like ElevenLabs, OpenAI, Deepgram, and Cartesia across 11 languages. You configure the voice, persona, and speaking style per agent — conversations feel genuine, not like a robocall.
Yes, instantly. Every thread in the unified inbox has a per-channel AI on/off toggle — pause the AI, reply personally through the built-in composer, and hand the conversation back whenever you're done.
Platform-level guardrails, not prompt instructions: quiet hours computed in each lead's local timezone, rolling 24-hour contact caps per channel, re-entry protection so leads can't be double-enrolled in sequences, and an agency-set daily spend cap that pauses billable activity at your ceiling.
Every metric is client-filterable — pick-up rate, booking rate, cost per booked call, appointments booked — and every call keeps a playable recording, full transcript, and outcome badge. A client-ready Excel workbook exports in one click, and test calls and voicemail pickups are excluded from every number.
Usage-based pricing with per-client spend caps. Every call is tracked in a usage ledger, and Stripe handles automated monthly invoicing. You set the budget — Olivia stays within it.
We're currently in early access and onboarding agencies in batches to ensure a great experience. Book a demo to see the platform on a real use case and reserve a spot.